The phone number list on the “Phone numbers” page under the Number Registration section of the console will show if the phone numbers are branded or not. Branded calls can be enabled, disabled, or updated from this screen.
See Hiya Connect Branded Call to learn more about Branded Calls.
Seeing the branded call status
The phone numbers with branding will show a checkmark in the “Branded Call” column.
The phone number list can be filtered to easily access specific phone numbers. For example, using the status drop-down menu, you can view only phone numbers with the Branded call status “Enabled” to see phone numbers that you are branding.
Signing up for Branded Calls
To enable/disable branded calls to phone numbers or numbers from the phone numbers list, a Branded Call subscription is required. See Branded call Subscription to learn more about Subscription.
To enable/disable branded calls to phone number or numbers from the phone numbers list when you don’t have a Branded call subscription:
- Select “Phone numbers” in the Number Registration section of the console.
- Click on the checkbox next to the phone number(s) you wish to enable/disable call branding. You can use the filter features to find the phone numbers.
- Once all are selected, click the “UPGRADE TO BRANDED CALL” button.
- You will see a screen to guide you through the process to enable the Branded call subscription.
Managing call branding
To enable/disable branded calls to phone number or numbers from the phone numbers list:
- Select “Phone numbers” in the Number Registration section of the console.
- Click on the checkbox next to the phone number(s) you wish to enable/disable call branding. You can use the filter features to find the phone numbers.
- Once all are selected, click the “ENABLE OR UPDATE BRANDED CALL” button, or “DISABLE BRANDED CALL”.
- You will see a screen to confirm your action.